Do you want the best business phone service for your WordPress site? Many small businesses integrate an online phone system on their websites to instantly connect with their users. It’s an additional service to live chat, email support, and other solutions on the market.
In this article, we’ll share the best business phone services you can use on your WordPress website.
1. Nextiva
Nextiva is one of the most popular business phone and call forwarding services for small businesses. It’s easy to use and offers amazing features. Nextiva is an affordable service, which means small business websites can easily benefit from it. It has a web-based panel to manage your calls, voicemails, and faxes.
Nextiva has a VOIP service that enables you to do free domestic calling, call routing, transfer voicemails to emails, and more. Their VOIP service is advanced yet beginner-friendly and easy to use. Other than that, the primary perk of using Nextiva is that it’ll provide you with a registered toll-free number which means your users can connect with you for free. It also offers other services like live chat, call analytics, CRM, etc.
Price: Starting from $19.95 / month with no setup fees.
2. Phone.com
Phone.com is the best business phone service for small businesses. It comes with a call routing service, call forwarding, fax, caller ID, multi-line (conference) calling, and more. Phone.com has both app-based and web-based panels to manage calls online.
They have a cheap business phone line for many European countries and Canada which lets their users expand their businesses to those countries. Phone.com offer integration with many CRM software on the market including Zoho and Salesforce.
Price: It comes with pay-per-minute and unlimited pricing plans. Starting from $9.99 / month if paid annually.
3. RingCentral
RingCentral is a hassle-free business phone service that can be used by small-to-large scale businesses easily. Like all other top business phone services, RingCentral comes with a call waiting option, call transfers, a multi-line phone system, call forwarding, conference calls, video conferencing, and more.
It enables you to share screens, make free calls with their toll-free option, and works great with third-party services like Microsoft, Gusto, Dropbox, etc. RingCentral has a simple portal to launch business phone services and manage calls from users.
Price: Starting from $19.99 / month. RingCentral also offers other custom plans to fulfill your needs.
4. 8×8
8×8 is a popular business phone service on the market. It’s a perfect fit for beginners who’re starting to add an internet business phone system on their websites. 8×8 has fewer features than an average online phone solution, but it’s useful for small business owners.
Their services include voicemail, automatic call answering, text, number sharing, and more. They offer several plans for their users to provide ease and reliability.
Price: Starting from $24.99 / mo for each user (Also, 250 outbound minutes to the US and Canada)
5. GrassHopper
GrassHopper is the best virtual phone system for small business owners. It comes with all the standard VOIP service features like call forwarding, voicemail, caller ID, etc. It enables you to make calls using a regular phone number. Their extensions can be used to make conference calls, which is great for inbound team meetings.
The web and app-based portal is easy to use. It comes with toll-free numbers for the US, UK, and Canada. GrassHopper has multiple extensions for phone numbers, toll-free numbers, and vanity numbers to make calls online.
Price: Starting from $29.99 / month (1 number and up to 3 extensions)
6. Vonage
Vonage is another small business phone service that can be used for online calling. It comes with all the standard VOIP services, plus Amazon Chime, video calls, and more. Their premium services have more features and additional advanced technology for their users.
Their web-based administration panel helps regulate calls, create users, and manage online communication in a smart way.
Price: Starting from $19.99 / month.
7. Skype
Skype is the most popular phone system to make voice calls and conduct video conferences in the world. It offers unlimited free calls to other Skype users via an internet connection. However, when you want to make calls to international or local numbers, then you’ll need their premium credits.
It’s powered by Microsoft, which means the service has a solid foundation. You can also get a local number which users can call to connect with you on Skype.
Price: Basic version is free to download. Enterprise plan starting from $8.25 / month.
8. Google Voice
Google Voice is a flexible business phone service. However, it has fewer options when compared to a fully virtual phone system. It’s handy for smart phone users and business owners using devices that support Google products.
It has a free US-based number, voicemail service, call recording, and more. Google Voice helps create better communication between business owners and consumers.
Price: A free number to make calls, texts, and voicemails.
9. Voiceshot
Voiceshot is an excellent business phone service for small websites. It comes with an auto respondent system to answer calls anytime which means you’re active even after business hours. Voiceshot allows you to send outbound messages to your users. You can also create custom, interactive outbound texts.
It helps with call scheduling and sends alerts / reminders to you and your users about the call. Other features include emergency call alerts, integrations, and more.
Price: Starting from $12 / month.
10. CallHippo
CallHippo is one of the most popular virtual phone systems in the world. It has standard VOIP features like a phone number, caller ID, call forwarding, etc. You don’t need a desk phone to make calls using CallHippo as everything is managed from their online portal.
It has a simple web-based portal to create users, manage calls, and more. You can also create departments and transfer calls to specific experts.
Price: Basic set up is free for up to 2 users. Premium plans starting form $8 / month.
We hope this guide helped you discover the best business phone services. If you liked this article, then you should also check out our guide on the 9 best WordPress help desk plugins for customer support.
The post 10 Best Business Phone Services and Systems (2019) appeared first on IsItWP – WordPress Technology Lookup Tool.
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